How we use your details

Who fills in the form

Our students are under 18, so we ask a parent or guardian to enquire. A student aged 18 or over can enquire for themselves. We do not ask for a child's phone number, email address or date of birth.

What we collect

Your name, the phone number or email address you give us, and the student's grade, course and subject. We also record your country and time zone so lessons can be arranged at a sensible hour, and which page or advert brought you to us.

Why we collect it

To reply to your enquiry, arrange a first session, and provide tutoring if you go ahead. We do not sell your details.

Counting visits

We use Cloudflare Web Analytics to count page visits, see which sites sent visitors, and check how fast pages load. It sets no cookies, does not identify you, and does not follow you to other sites.

Measuring our adverts

We advertise to parents on Facebook, Instagram and Google. If you choose “Allow” when the site asks about ad measurement, it loads the Meta Pixel and the Google tag, which set cookies, and when you enquire we tell Meta and Google that an enquiry happened, and later whether it led to a trial or enrolment. Meta receives your email address, phone number and country in scrambled (hashed) form, plus the browser and internet address you enquired from; Google receives only its own click reference. Neither receives your child’s details or anything you write to us. If you choose “No thanks”, none of this happens.

If you enquired through a Facebook or Instagram form, or an advert that opened WhatsApp, Meta already has your enquiry; we tell Meta how it progressed so our adverts reach families like yours. We never target adverts at children.

Automated replies

Some first replies may be written by an AI assistant so that you get an answer quickly. It will say so at the start of the conversation, and you can ask for a person at any time.

Your choices

You can ask to see, correct or delete the details we hold, or tell us to stop contacting you. Reply to any message from us to do so.